Shipping policy

Where we ship:

We ship internationally.

Frames ship free of charge regardless of where they are shipped (within reason).

Where we are based:

We ship from our warehouse in the United Kingdom (UK). If you are located in the UK VAT is included in the price.

International Orders/Tax and Duty:

For orders dispatching to the European Union tax and duty is included in the price you see. You will NOT receive any additional duty or tax upon import. For USA and Canada orders import tax is calculated at checkout and you will not receive any additional charges upon delivery.

For other territories, you are liable for all duties and taxes payable at the point of entry into your country. These will be calculated by our shipping agent and invoiced directly to you.

It is your responsibility to be aware of these fees.

Shipping Costs:

Shipping is calculated at checkout and dependent on your location as follows (also applies in other currencies using GBP equivalent):

UK: £5 up to £50, Free over £50

Most of Europe: £15 up to £300, Free over £300

USA and Canada: £20 up to £1500, Free over £1500

Rest of World: £30 up to £1500, Free over £1500

Shipping Methods:

UK: UPS or Royal Mail Signed For

Most of Europe: UPS or Royal Mail International Signed For

Rest of World: UPS or Royal Mail International Signed For

This online store works worldwide and products are dispatched from our warehouse in the UK.

Shipping Timeframe:

UK: Dispatch next day on a next working day service*

Most of Europe: Dispatch next day on a 3-4 working day service*

USA and Canada: Dispatch next day on a 5-7 working day service*

Rest of World: Dispatch next day on a 5-10 working day service*

* We are not liable for shipping or customs delays