I bought an XT groupset at a excellent price. The groupset arrived very swiftly. Unfortunaly there was very light damage to the rear mech, but after dropping them a message they responded the following morning and sent me a replacement with no hassle. I was very impressed by their response and customer service. I think you can judge more about company and how they handle things when things occasionally go wrong (which they can do for any business) and deviate cycles were excellent.